“Live Look” for AWS Connect using Dextr.Cloud!

One of the most requested features we hear from clients when using AWS Connect , is the ability to “Cherry...

Dextr Explainer Video!

A Short to the point Whiteboard cartoon that outlines the features and benefits of the Dextr.Cloud dashboard solution!

#AWS Connect setting Holiday Schedules and Ad-Hoc Closings!

Dextr enables you to setup Holiday Schedules and "ad hoc" Queue closings in #AWSConnect complete with a custom prompt to callers!

Arrange a Call Back from Queue?

Setting up options for Callers waiting in Queue for “the next available representative” often include offering a call back option....

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