A picture is worth a thousand words!

A picture is worth a thousand words!

If you are in a customer service or technical support based call center, it is often easier to understand the...

AWS Connect + Dextr Quick Start Contact Flows!

OK you logged into your AWS Connect Instance, noted the instance Alias and have white listed Dextr.Cloud in your instance...

Disposition Codes for AWS Connect?

Disposition Codes for AWS Connect?

Using AWS Connect and wondering how to add “Disposition Codes”, those little one line notes you select at the end...

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