Blog - ConnectPath CX - Powered by Amazon Connect

August 8, 2023

CloudHesive Achieves Amazon Connect Service Ready Specialization

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Amazon Connect – ConnectPath enables a supervisor to change an Agent state image

September 25, 2020

Amazon Connect – ConnectPath enables a supervisor to change an Agent state

Exactly what is a Contact Trace Record? image

September 14, 2020

Exactly what is a Contact Trace Record?

ConnectPath introduces Historical Reporting for Amazon Connect Contact Centers image

September 7, 2020

ConnectPath introduces Historical Reporting for Amazon Connect Contact Centers

ConnectPath supports Amazon Connect LENS image

August 28, 2020

ConnectPath supports Amazon Connect LENS

ConnectPath “Post On-boarding” must do configurations! image

ConnectPath “Post On-boarding” must do configurations!

Who is the “Instance Admin” – hint, not a user in your call center with admin role! image

Who is the “Instance Admin” – hint, not a user in your call center with admin role!

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