Dextr creates two lambda functions that you need to add to both…
https://dextr.cloud/wp-content/uploads/2020/07/HelpfulTipsRed.jpeg178283Peter Buswellhttps://dextr.cloud/wp-content/uploads/2022/04/Dexter_CH-6-300x149.pngPeter Buswell2020-08-07 13:47:272021-12-06 12:49:41Dextr "Post On-boarding" must do configurations!
https://dextr.cloud/wp-content/uploads/2020/07/HelpfulTipsRed.jpeg178283Peter Buswellhttps://dextr.cloud/wp-content/uploads/2022/04/Dexter_CH-6-300x149.pngPeter Buswell2020-08-07 13:42:432020-08-07 13:50:27Who is the "Instance Admin" - hint, not a user in your call center with admin role!
Hourly Histogram of Key Contact Center performance metrics
https://dextr.cloud/wp-content/uploads/2020/07/NewFeatureGreen.jpeg157320Peter Buswellhttps://dextr.cloud/wp-content/uploads/2022/04/Dexter_CH-6-300x149.pngPeter Buswell2021-07-26 10:28:572021-07-28 12:21:26Dextr Flex adds new Real Time Metric options!
How is Caller ID enable in Amazon Connect
Caller ID in Amazon…
https://dextr.cloud/wp-content/uploads/2020/07/HelpfulTipsRed.jpeg178283Peter Buswellhttps://dextr.cloud/wp-content/uploads/2022/04/Dexter_CH-6-300x149.pngPeter Buswell2021-05-28 07:25:332021-05-28 07:25:33Set Per Call Outbound Caller ID for Amazon Connect
To record or not to record, that is the question
It is very…
https://dextr.cloud/wp-content/uploads/2020/07/voiceAnalytics.jpeg164306Peter Buswellhttps://dextr.cloud/wp-content/uploads/2022/04/Dexter_CH-6-300x149.pngPeter Buswell2020-10-21 08:19:092020-10-21 08:19:09Amazon Connect & Dextr work to apply state law to voice recordings!
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