Dextr "Post On-boarding" must do configurations!

Dextr creates two lambda functions that you need to add to both…

Dextr Super Admin Allows monitoring of all queues!

Monitor All Queues in Amazon Connect? One of the challenges…

Dextr Enables Voice Analytics with LENS integration!

Dextr integrates transcriptions, comprehension and sentiment…

Direct Extension Dialing with Voice Mail for Amazon Connect?

Call Center with PBX like features? One of the most requested…

Let your Customers Text a Request for Call Back?

Amazon Connect Lets folks text a request for call back! Is Call…

Dextr has a new Agent Performance Widget!

The Dextr agent dashboard for Amazon Connect has always had a…

A Dextr Feature Tour within the context of our thinking on AWS Services!

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The AWS Ecosystem AWS is a remarkable ecosystem with a wide…

Take Voice Messages and Route to Agent Queues with Dextr!

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Dextr takes Voice Messages! Offering the option for a caller…

Dextr Queue Based Voice Mail for Amazon Connect

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Dextr can now take voice messages In our normal deployments,…

Amazon Connect “Live Look” with the Dextr Dashboard

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Cherry Picking a caller from Queue? One of the most requested…