AWS Lambda – Dextr Cloud

Dextr "Post On-boarding" must do configurations!

August 7, 2020

Dextr creates two lambda functions that you need to add to both…

Who is the "Instance Admin" - hint, not a user in your call center with admin role!

August 7, 2020

Onboarding Note - Who…

Amazon Connect & Dextr work to apply state law to voice recordings!

October 21, 2020

To record or not to record, that is the question It is very…

Amazon Connect Historical Reporting Engine with Dextr Flex

October 4, 2020

Real time or Historical Report? If you think about reporting…

Direct Extension Dialing with Voice Mail for Amazon Connect?

July 4, 2020

Call Center with PBX like features? One of the most requested…

Dextr Queue Based Voice Mail for Amazon Connect

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April 2, 2020

Dextr can now take voice messages In our normal deployments,…

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