
Dextr "Post On-boarding" must do configurations!
Dextr creates two lambda functions that you need to add to both…

Who is the "Instance Admin" - hint, not a user in your call center with admin role!
Onboarding Note - Who…

Amazon Connect & Dextr work to apply state law to voice recordings!
To record or not to record, that is the question
It is very…

Amazon Connect Historical Reporting Engine with Dextr Flex
Real time or Historical Report?
If you think about reporting…

Direct Extension Dialing with Voice Mail for Amazon Connect?
Call Center with PBX like features?
One of the most requested…

Dextr Queue Based Voice Mail for Amazon Connect
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Dextr can now take voice messages
In our normal deployments,…