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Dextr Documentation – Onboarding through each new feature and maintenance release!

Need to know more about Dextr? Everything you could want to know about Dextr from a “behind the scenes” view can be found here!    We work very hard to document dextr and keep our production releases and documentation together, so please keep this link handy! Onboarding Details All About the Onboard Process Login  DextrDashboard Features Home Engage Activity Directory […]

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Can you “roll your own” Amazon Connect Call Center?

Amazon Connect is a wonderful “roll your own” call center, but does it provide all the features you need or will you need to hire an army of software engineers and consultants?

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Lex a conversational voice interface for AWS Connect call trees.

Historically touch tone “call trees” have over populated the IVR landscape prompting callers to “Press 1 for this and Press 2 for that”. This has been the standard since the first half of the last century! You would think that in the 21st century we would have a solution that can eliminate this kind of button pressing, sequential logic, menu […]

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