Cloud Call Center – Dextr Cloud

Dextr "Post On-boarding" must do configurations!

August 7, 2020

Dextr creates two lambda functions that you need to add to both…

Who is the "Instance Admin" - hint, not a user in your call center with admin role!

August 7, 2020

Onboarding Note - Who…

Dextr Enables Voice Analytics with LENS integration!

July 13, 2020

Dextr integrates transcriptions, comprehension and sentiment…

Direct Extension Dialing with Voice Mail for Amazon Connect?

July 4, 2020

Call Center with PBX like features? One of the most requested…

Dextr has a new Agent Performance Widget!

May 14, 2020

The Dextr agent dashboard for Amazon Connect has always had a…

A Dextr Feature Tour within the context of our thinking on AWS Services!

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April 23, 2020

The AWS Ecosystem AWS is a remarkable ecosystem with a wide…

Take Voice Messages and Route to Agent Queues with Dextr!

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April 20, 2020

Dextr takes Voice Messages! Offering the option for a caller…

Dextr Queue Based Voice Mail for Amazon Connect

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April 2, 2020

Dextr can now take voice messages In our normal deployments,…

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