Dextr creates two lambda functions that you need to add to both…
https://dextr.cloud/wp-content/uploads/2020/07/HelpfulTipsRed.jpeg178283Peter Buswellhttps://dextr.cloud/wp-content/uploads/2020/03/dextr_web_logo.pngPeter Buswell2020-08-07 13:47:272020-08-07 13:50:49Dextr "Post On-boarding" must do configurations!
https://dextr.cloud/wp-content/uploads/2020/07/HelpfulTipsRed.jpeg178283Peter Buswellhttps://dextr.cloud/wp-content/uploads/2020/03/dextr_web_logo.pngPeter Buswell2020-08-07 13:42:432020-08-07 13:50:27Who is the "Instance Admin" - hint, not a user in your call center with admin role!
Cherry Picking a caller from Queue?
One of the most requested…
https://dextr.cloud/wp-content/uploads/2020/03/Agents-300x200-1.jpeg200300Postmasterhttps://dextr.cloud/wp-content/uploads/2020/03/dextr_web_logo.pngPostmaster2020-03-05 22:23:312020-05-08 08:25:59Amazon Connect “Live Look” with the Dextr Dashboard
Need to know more about Dextr?
Everything you could want to…
https://dextr.cloud/wp-content/uploads/2020/03/documentation-240x300-1.png300240Postmasterhttps://dextr.cloud/wp-content/uploads/2020/03/dextr_web_logo.pngPostmaster2020-03-05 22:21:582020-03-05 22:21:58Dextr Documentation – Onboarding through each new feature and maintenance release!
Dextr Website Chat Integration
The ability to integrate…
https://dextr.cloud/wp-content/uploads/2020/03/HappyAgent-300x207-1.jpg207300Postmasterhttps://dextr.cloud/wp-content/uploads/2020/03/dextr_web_logo.pngPostmaster2020-03-05 22:20:322020-03-05 22:20:32Amazon Connect & Dextr now support Chat
Team Status for Collaboration, Monitor and Chat!
One of the…
https://dextr.cloud/wp-content/uploads/2020/03/icon-call-center-1-300x300-1.png300300Postmasterhttps://dextr.cloud/wp-content/uploads/2020/03/dextr_web_logo.pngPostmaster2020-03-05 21:44:512020-03-05 21:44:51Dextr Team Status Collaboration Screen Overview!
Update November 2019
We are pleased to onboard Dextr for you! …
https://dextr.cloud/wp-content/uploads/2020/03/dextr-Setup-261x300-1.png300261Postmasterhttps://dextr.cloud/wp-content/uploads/2020/03/dextr_web_logo.pngPostmaster2020-03-05 21:39:172020-03-05 21:39:17Dextr Onboarding Notes & User Guide – Do it yourself!
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