Dextr "Post On-boarding" must do configurations!

Dextr creates two lambda functions that you need to add to both…

Amazon Connect “Live Look” with the Dextr Dashboard

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Cherry Picking a caller from Queue? One of the most requested…

Amazon Connect & Dextr now support Chat

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Dextr Website Chat Integration The ability to integrate…

What happens after my “free trial” – Dextr Pricing Options

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Now that your ‘free trail” is at an end We sincerely hope…

Amazon Connect Agent Monitor, Coach, Chat and Voice Call?

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Team Collaboration Panel One of the benefits of a Dextr agent…

Dextr Dashboard “free form” Disposition Codes

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What is a Disposition Code? Disposition codes have long been…

Dextr Dashboard Agent audio Output Options?

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I do not want to wear a headset all day! One of the first new…

Dextr Activity Screen – CDR’s, Disposition Codes and Recordings!

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The Dextr Dashboard provides each user a call detail history…

Dextr.Cloud Cell Phone and Forced Release Solution for Mobility!

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I feel the need to Walk and Talk! As a member of the Italian…

Dextr Team Status Collaboration Screen Overview!

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Team Status for Collaboration, Monitor and Chat! One of the…

Dextr Onboarding Notes & User Guide – Do it yourself!

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Update November 2019 We are pleased to onboard Dextr for you! …

Dextr adds Email Routing for Amazon Connect!

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The Dextr Dashboard for Amazon Connect Agents has added email…