ABOUT DEXTR
Dextr is the industry’s simplest, most powerful customer service and performance dashboard for the AWS cloud contact center. It’s new, it’s different, and it will revolutionize the way that fast, easy customer service is delivered using AWS Connect Call Center and Services. Our team includes some of the original engineers who created enterprise contact center software at ShoreTel, Teknekron InfoSwitch and CISCO as well as engineers who developed CRM solutions across a spectrum of enterprise customers. Deeply committed to the success of their customers, these founding members have infused Dextr with a profound understanding of what it takes to build feature-rich customer service technology that is fast to deploy and super-easy to use. Today, Dextr offers innovative cloud contact center solutions that empower mid- and enterprise-size businesses to deliver great customer experience across all communications and messaging channels, faster and easier than ever before. We are proud to be at the forefront of technological innovations and market trends for communication. Dextr invests heavily in research and development to bring those innovations to global customers and partners.
OUR MISSION
Dextr wants to provide every business and organization with the ability to reach their customers on their preferred mode of communication. The Dextr affordably priced solution enables small and large businesses to form strong relationships with their customers, save time, and boost revenue while supercharging AWS Connect Call Center Deployments.
OUR VISION
The Dextr main vision has always been to build the most comprehensive communication solution on the market. Dextr wanted to provide businesses with powerful marketing automation capabilities to help enhance customer experience and relationships. Dextr is making incremental daily improvements to our products and services toward fulfilling that vision.