Posts

Dextr "Post On-boarding" must do configurations!

Dextr creates two lambda functions that you need to add to both…

Configuring SMS in Dextr for Amazon Connect

SMS for Amazon Connect using Dextr BYOC Dextr has a "bring your…

Setting Permissions in Dextr for Historical Reporting Access

Enabling Historical Reporting Dextr provides a full Historical…

Dextr Flex Decline button for incoming call?

Decline an incoming call? Generally, when a call is presented…

Amazon Connect Historical Reporting Engine with Dextr Flex

Real time or Historical Report? If you think about reporting…

Dextr has a new Agent Performance Widget!

The Dextr agent dashboard for Amazon Connect has always had a…

Take Voice Messages and Route to Agent Queues with Dextr!

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Dextr takes Voice Messages! Offering the option for a caller…